Kelly Andrist
Napoleon
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
19
19
years of professional experience
2001
2001
years of post-secondary education
Work History
Assistant Manager
Arbys
Defiance
02.2014 - 02.2021
- Supervised daily operations ensuring compliance with health and safety standards.
- Trained new team members on customer service best practices and operational procedures.
- Managed inventory levels to optimize stock availability and reduce waste.
- Collaborated with management to improve workflow efficiency and service quality.
- Conducted regular staff meetings to communicate goals, policies, and updates effectively.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
Shift Manager
Arbys
Wauseon
02.2002 - 02.2007
- Supervised team members during shifts to ensure operational efficiency.
- Managed inventory levels and conducted regular stock checks for accuracy.
- Trained new staff on customer service standards and restaurant procedures.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Implemented food safety practices to ensure compliance with health regulations.
- Monitored cash registers for accurate transactions and balanced tills at shift end.
Education
Patrick Henry High School
Hamler, OHSkills
- Inventory management
- Cash management
- Training Manager
- Customer service
Timeline
Assistant Manager
Arbys
02.2014 - 02.2021
Shift Manager
Arbys
02.2002 - 02.2007
Patrick Henry High School