Kelly Boucher
FRANKLIN,MA
Summary
Driven Realtor with demonstrated strong organizational skills and the ability to work independently, achieving lasting client relationships and superior service delivery.
Overview
22
22
years of professional experience
Work History
Realtor
Re/Max Real Estate Center
02.2018 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Realtor
Real Living Realty Group
01.2017 - 02.2018
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Wrote contracts to outline sales and purchases of properties.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Assistant Director
North American Family Insititute
01.2007 - 03.2009
- Responsible for assisting the Program Director i the overall functioning and operation of the program.
- Responsible for administrative tasks, staff supervision, and crisis intervention.
- Commnicate with families, funding agencies, and outside service providers as appropriate.
- Provide 24-hour, on call coverage as needed.
Case Manager
North American Family Institute
09.2002 - 01.2007
- Provide individual, group, and family treatment, case management, supervision, crisis intervention, and treatment planning.
- Coordinate home visits and provide weekly supervision and support to assigned youth and family members.
- Maintain documentation of treatment and services for each assigned youth.
- advocate for youth's needs within the program as well as external agencies.
Education
Bachelor of Arts - Psychology
University of Massachusetts Amherst
Amherst, MA05.2002
Skills
Client Relations
Schedule Coordination
Database Management
Sales negotiation
Staff Management
Client-oriented
Strong organizational skills
Works well independently
Timeline
Realtor
Re/Max Real Estate Center
02.2018 - Current
Realtor
Real Living Realty Group
01.2017 - 02.2018
Assistant Director
North American Family Insititute
01.2007 - 03.2009
Case Manager
North American Family Institute
09.2002 - 01.2007
Bachelor of Arts - Psychology
University of Massachusetts Amherst
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