Summary
Overview
Work History
Education
Skills
Accomplishments
Excellence In Claims 2022
Timeline
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Kelly Brendemuehl

Kelly Brendemuehl

Claims Adjuster
Freeport,IL

Summary

Skilled Total Loss Specialist and Specialized Paraeducator, adept in claims management and fostering student success, demonstrated at Farmers Insurance Exchange and Freeport School District 145. Excelled in policy interpretation and enhancing social skills, contributing significantly to organizational achievements and positive client feedback.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Total Loss Specialist

Farmers Insurance Exchange
07.2019 - Current
  • Managed a high volume of cases simultaneously while maintaining organization and attention to detail, contributing to overall team success.
  • Provided exceptional customer service while guiding policyholders through the total loss process, resulting in positive feedback from clients.
  • Kept current on insurance regulations, laws, policies and procedures.

Specialized Paraeducator

Freeport School District 145
11.2008 - 06.2019
  • Improved student social skills through facilitating peer interactions, modeling appropriate behaviors, and promoting empathy among classmates.
  • Actively participated in regular team meetings to discuss student progress, share ideas, and collaborate on strategies for continued success.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Education

Bachelor of Science - Human Resources Management

Western Governors University
Salt Lake City, UT

Skills

  • Policy interpretation
  • Claims management
  • Vehicle valuation
  • Total loss evaluation
  • Claims processing
  • Insurance procedures

Accomplishments

  • Have my adjuster license for most States in the U.S.
  • Collaborated with team of ten in the development of stream lining the total loss express process.
  • I was a Tier two liability adjuster for two years.
  • I worked on the pending reduction team for one year to assist in a smooth transition from metlife to Farmers.
  • I worked on the PTO coverage team for one year.






Excellence In Claims 2022

By processing my claims promptly, with accuracy, adhering to company policy, and consistently receiving excellent customer satisfaction scores I was nominated for the Excellence in claims award. I ultimately was awarded the Excellence in Claims Award as I demonstrated exceptional performance in the handling of insurance claims.

Timeline

Total Loss Specialist

Farmers Insurance Exchange
07.2019 - Current

Specialized Paraeducator

Freeport School District 145
11.2008 - 06.2019

Bachelor of Science - Human Resources Management

Western Governors University
Kelly BrendemuehlClaims Adjuster