Hi, I’m
Kelly Castillo
Store Manager
San Antonio,TX
Independence is happiness.
Susan B. Anthony
Summary
Energetic Store Manager with over 15+ years experience in processing transactions, providing excellent customer service and efficient time management. According to those methods, I implemented accurate data collection and data entry while maintaining a high level of performance to obtain weekly goals. At all times I maintained a safe and clean work environment to ensure customer satisfaction. I am currently seeking to maintain a full-time position that can potentially offer growth and sustainability.
Overview
16
years of professional experience
1
Certification
4
years of post-secondary education
Work History
Loan Star Title Loans
Store Manager
2007.11 - Current (16 years & 10 months)
Job overview
- Managed cash control and store opening and closing procedures.
- Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth auto title loan operations.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Supervised and effectively trained numerous employees to decrease process lags and boost productivity.
- Entered data into Loan Application system, implementing tight safeguards to secure financial and personal information.
Walmart
Store Associate
2006.06 - 2007.02 (8 months)
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Supported loss prevention goals by monitoring shopper behavior.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Education
Harlandale High School , San Antonio, TX
High School Diploma
2001.08 - 2005.05 (3 years & 9 months)
Skills
- Multitasking and Organization
- Microsoft Outlook
- Microsoft Office
- Microsoft Windows
- Accounting Techniques
- Cash Management
Certification
- CNP - Certified Notary Public
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager
Loan Star Title Loans
2007.11 - Current (16 years & 10 months)
Store Associate
Walmart
2006.06 - 2007.02 (8 months)
Harlandale High School
High School Diploma
2001.08 - 2005.05 (3 years & 9 months)
- CNP - Certified Notary Public
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