Kelly Bell
Grand Blanc,MI
Summary
Collections Specialist with 29 years of experience seeking role as Patient Account Collections Specialist. Expertise in patient receivables, account follow-up, and outbound calls, consistently meeting production standards. Proven track record in streamlining account receivables and resolving payment discrepancies in healthcare settings.
Overview
31
31
years of professional experience
Work History
Substitute Teacher
PESG/ EDU Staff
Flint, Michigan
09.2015 - Current
- Managed classroom safety and student behavior using positive reinforcement strategies to cultivate a constructive learning environment.
- Motivated and supported students to achieve their full potential, adapting to diverse educational settings as a collaborative partner.
- Execute lesson plans to ensure continuity of education in the teacher's absence, fostering a structured and engaging learning environment.
Front Desk Clerk
Sleep Inn
Flint, Michigan
02.1996 - 05.2020
- Managed reservations to ensure precise billing and effective cancellation procedures, enhancing guest experience.
- Managed reservations with precision, ensuring accurate billing processes and effective cancellation procedures.
- Reconciled financial accounts while facilitating orientation and training programs for new employees, promoting operational efficiency.
Senior Research Analyst
Zotec Medical Management Professional
Flint, Michigan
05.2000 - 03.2015
- Acted as a key point of contact for patient billing inquiries, communicated effectively with insurance agencies to clarify charges and balances, and maintained HIPAA compliance.
- Executed follow-ups on submitted claims with insurance agencies, resulting in quicker resolutions to payment discrepancies.
- Streamlined account receivables through accurate processing and management of payment postings, enhancing revenue flow.
Education
Bachelor of Business Administration - Business Administration
Northwood University
Midland, MichiganSkills
- Classroom Management
- Student Engagement
- Lesson Planning
- Curriculum Development
- Proficient With Microsoft Office
- Word
- Excel
- Outlook
- PowerPoint
- Problem solving
- Organized
- Verbal communication
- Effective communication
- Team collaboration
Timeline
Substitute Teacher
PESG/ EDU Staff
09.2015 - Current
Senior Research Analyst
Zotec Medical Management Professional
05.2000 - 03.2015
Front Desk Clerk
Sleep Inn
02.1996 - 05.2020
Bachelor of Business Administration - Business Administration
Northwood University