Kelly Darnell
Eads,Co
Summary
Dynamic professional with a lifelong background in rural agriculture and extensive experience in healthcare, dedicated to serving others and fostering growth. Proven leadership abilities, adaptability, and a commitment to continuous learning drive success in managing responsibilities and enhancing team productivity. Expertise in training, coaching, and strategic communication supports business objectives and cultivates a collaborative environment. High-energy leader with strong emotional intelligence, committed to building cohesive teams that thrive on shared goals and mutual support.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Kiowa County Drug Store
Eads, Colorado
01.2023 - Current
- August 2023 – present
- Managed medication inventory and ensured compliance with regulations and safety standards.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
Night Shift Dispatcher
Winterberg Oil Company Wrecker Service
Limon, Colorado
01.2019 - Current
- 2019 to present
- Managed communication between drivers and clients, streamlining service requests and enhancing customer satisfaction.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
Patient Facilitator, QMAP, Resident Services Director
Prairie Pines Assisted Living
Eads, Colorado
03.2018 - 06.2025
- March 2018 – June 2025; fulltime and PRN
- $13.10- $15.00/ hour
- Conducted regular assessments of the medicine QMAP operations, identifying areas for improvement and implementing strategic solutions.
- Developed and implemented personalized care plans in collaboration with multidisciplinary teams.
- Admitted residents with family members while conducting visits and home visits if necessary.
Admissions Clerk & Certified Nurses Aid
Kiowa County Hospital District
Eads, Colorado
12.2012 - 01.2018
- December 2012- January 2018, part time, fill in and PRN
- $12.63/hour days; $15.63/hour nights
- Actively participated in staff meetings which led to improved communication among team members.
- Collected information, forms and signatures from patients or family members to create efficient admissions experience.
- Completed preliminary paperwork for incoming and outgoing patients.
- Developed admissions policy, outlining rules and procedures compliant with government regulations.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Education
Bachelor of Science - Agribusiness
Oklahoma Panhandle State University
Goodwell, Oklahoma05-2026
High School Diploma -
Syracuse Junior Senior High
Syracuse, KS05-2010
Skills
- Interpersonal: responsible, diligent work ethic, team player, trustworthy, high integrity, self-disciplined, problem solver
- Administrative & Technical: Competent computer skills, including medical point click care online and software, operation, Microsoft office, Quicken, Medicaid Billing, scheduling, proficient with telephone, copier, fax, scanner, and printer
- Attention to detail
- Customer service
- Time management
- Active listening
- Goal oriented
- Problem-solving
- Business growth and retention
- Relationship building
- Decision-making
- Adaptability and flexibility
- Multitasking and organization
- Client relationship management
Certification
- 2015 LTC Social Services Certification Course
- 2021-present CPR & AED & BLS Certified American Heart Association BLS
- 2021- present Certified Clinical Medical Assistant National
- 2011- 2018 Certified Nurses Aid Oklahoma & Colorado
- 2021- present Qualified Medication Administration Colorado License
- 2024- present Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Kiowa County Drug Store
01.2023 - Current
Night Shift Dispatcher
Winterberg Oil Company Wrecker Service
01.2019 - Current
Patient Facilitator, QMAP, Resident Services Director
Prairie Pines Assisted Living
03.2018 - 06.2025
Admissions Clerk & Certified Nurses Aid
Kiowa County Hospital District
12.2012 - 01.2018
Bachelor of Science - Agribusiness
Oklahoma Panhandle State University
High School Diploma -
Syracuse Junior Senior High