Kelly Dillon
Terrell,TX
Summary
History of operating in fast-paced office settings to handle all administrative functions. Knowledgeable about escrow processes and adapts to new information quickly. Strong contributor to team and business success. Excellent written and verbal communication strengths with organized and proactive nature.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Escrow Assistant
Providence Title
Rockwall, TX
05.2023 - Present
- Assisted customers with the escrow process, including answering questions and providing documentation.
- Prepared forms for real estate transactions such as deeds, mortgages, and other legal documents.
- Reviewed title reports to ensure accuracy of information before closing.
Escrow Assistant
National Title
Rockwall, TX
11.2020 - 05.2023
- Maintained accurate records of all escrow accounts and transactions.
- Resolved issues related to escrow accounts by communicating with customers and lenders.
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
- Provided customer service through phone calls or emails promptly and professionally.
- Conducted research on properties to determine ownership status prior to closing.
- Verified funds received were sufficient to cover closing costs prior to closing date.
Escrow Assistant
Independence Title
Rockwall, TX
03.2018 - 11.2020
- Maintained accurate records of all escrow accounts and transactions.
- Collaborated with team members to ensure all aspects of an escrow are completed accurately.
- Performed quality control checks on all documents associated with an escrow account.
- Drafted settlement statements for review by both parties prior to closing.
Escrow Assistant
North American Title
Rockwall, TX
11.2016 - 03.2018
- Monitored progress of each transaction from beginning to end ensuring timely completion.
- Acted as liaison between title companies, lenders and buyers and sellers throughout the escrow process.
- Drafted settlement statements for review by both parties prior to closing.
- Notarized documents when necessary during the course of a transaction.
Escrow Assistant
Lawyers Title Company
Dallas, TX
05.2013 - 11.2016
- Assisted customers with the escrow process, including answering questions and providing documentation.
- Reviewed title reports to ensure accuracy of information before closing.
- Ensured compliance with state laws and regulations regarding real estate transactions.
- Coordinated with attorneys, lenders, buyers, sellers, title companies, appraisers, insurance agents, surveyors and others involved in the transaction.
Education
Some College (No Degree) - Advertising
UNT Dallas
DallasSkills
- Loan Document Familiarity
- Real Estate Transactions
- Escrow Knowledge
- Title Insurance Understanding
- Deadline-oriented
- Client Relationship Building
- Document Review
- Professionalism
Certification
- Licensed Escrow Officer
- Notary
Timeline
Escrow Assistant
Providence Title
05.2023 - Present
Escrow Assistant
National Title
11.2020 - 05.2023
Escrow Assistant
Independence Title
03.2018 - 11.2020
Escrow Assistant
North American Title
11.2016 - 03.2018
Escrow Assistant
Lawyers Title Company
05.2013 - 11.2016
Some College (No Degree) - Advertising
UNT Dallas
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