Sherrie Wells

• Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
• Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
• Obtained documents such as proof of insurance and HOA statements.
• Maintained open communication with lenders, brokers and borrowers.
• Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
• Followed-up on status of releases, policies, and return of recorded documents.
• Supported team members in managing their workload, contributing to a more productive work environment.
• Maintained organized files for easy access, increasing team efficiency during transaction reviews.
• Collaborated with real estate agents to address potential challenges, effectively resolving concerns before they escalated.
• Enhanced client satisfaction by delivering timely and accurate escrow services.
• Prepared estimated closing statements for buyer and seller.
• Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
• Handling sensitive financial information securely, protecting both clients'' privacy and company reputation.
• Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
• Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
• Consistently updated client information in company database, keeping records accurate and up-to-date throughout the transaction process.
• Forwarded title clearing documentation to title officer for approval.
• Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
• Reduced errors in documentation by meticulously reviewing and verifying all necessary paperwork.
• Studied and clarified buyer, seller, and lender instructions to determine escrow requirements.
• Examined purchase and sale agreement for potential items of concern and addressed immediately.
• Improved communication between clients and agents by promptly addressing inquiries and providing status updates.
• Scheduled signings and gathered required paperwork.
• Provided exceptional support during audits by ensuring all documentation was accurate, complete, and readily available for review.
• Prepared detailed preliminary reports for review, consistently identifying discrepancies before they became issues.
• Stayed current on industry regulations and trends to provide informed guidance to clients during transactions seamlessly.
• Assisted in training new employees on company procedures and best practices, promoting teamwork within the office environment.
• Processed and verified all new account applications and documents.
• Input transfer data into system and manually updated accounting and certificate records.

Prepared files to be approved for transfer, answered phones, dealt with residential services and Bureau