Kelly English
Saint Charles,MO
Summary
Highly experienced and compassionate Registered Medical Assistant (RMA) with a proven track record of excellence in clinical and administrative operations. Expert at managing high-volume patient intake (50+ daily) while maintaining meticulous accuracy in executing physician orders. I thrive in fast-paced, high-pressure environments, consistently delivering quality care and ensuring strict adherence to HIPPA and OSHA regulations. A resilient, detail-oriented professional, I am equally effective as a collaborative team player or working independently to exceed practice goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Suburban OB/GYN
St. Louis, MO
01.2017 - 2024
- Facilitated high-level clinical support for OB/GYN procedures and exams in a fast-paced environment.
- Oversaw patient flow, room preparation, and meticulous documentation within Epic system.
- Facilitated pharmacy follow-ups and obtained prior authorizations for medications and procedures.
Registered Medical Assistant / Phlebotomist
AIM Laboratories
St. Louis, MO
01.2014 - 2016
- Executed precise venipunctures and specialized in blood sample collection, preparation, and storage.
- Implemented laboratory safety protocols and maintained accurate filing of test results.
Registered Medical Assistant
Internal Medicine
St. Louis, MO
01.2005 - 01.2014
- Facilitated management of chronic and acute care patients within internal medicine practice.
- Performed EKGs, pulse oximetry, and phlebotomy/venipuncture procedures with precision.
Registered Medical Assistant
SSM OB/GYN Group
St. Charles, MO
01.2000 - 01.2004
- Streamlined patient triage processes and enhanced physician support during specialized examinations and procedures.
Registered Medical Assistant
Family Practice Medicine
Florissant, MO
01.1995 - 01.2000
- Oversaw front and back-office operations, including scheduling medical records and coordinating patient aftercare instructions.
Education
Medical Assistant Diploma -
Al-Med Academy
St. Louis, MO06.1995
Skills
Clinical: Phlebotomy/Venipuncture, EKG/PFT, Injections, Vital Signs, Wound Care, Suture/Staple Removal, Lab Testing
Administrative: Epic EMR Proficiency, Phone Triage, Prior Authorizations, Pharmacy Coordination, Patient Education, Supply Management
Medical Terminology, Anatomy, HIPAA Compliance, Lab Storage & Preparation
Certification
Registered Medical Assistant (RMA) Certification
Timeline
Registered Medical Assistant
Suburban OB/GYN
01.2017 - 2024
Registered Medical Assistant / Phlebotomist
AIM Laboratories
01.2014 - 2016
Registered Medical Assistant
Internal Medicine
01.2005 - 01.2014
Registered Medical Assistant
SSM OB/GYN Group
01.2000 - 01.2004
Registered Medical Assistant
Family Practice Medicine
01.1995 - 01.2000
Medical Assistant Diploma -
Al-Med Academy