Kelly Farley
El Dorado Hills,CA
Summary
Diligent and devoted high school graduate eager to apprehend more skills and experience and put these into practice. With experience in a wide range of advanced high school and college courses, along with a background of serving, hosting, and accommodating customers, I am constantly finding new ways to exceed customers' and employers' expectations.
Overview
2
2
years of professional experience
Work History
Hostess
Olive Garden
07.2022 - 12.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and by phone and transferred any other needs to managers, severs, and to-go employees, while answering customer questions, and informed of accurate wait times.
- Completed daily side work and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accommodated special seating requests for guests to enhance satisfaction.
Server/Cashier/Coffee Barista
Bella Bru Cafe & Catering
06.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Entering complex orders that accommodated to guests' needs.
- Worked flexible schedule and extra shifts to meet business needs
- Constantly helped maintained cleanliness and organization so guests entered a satisfactory environment
- Served food with a friendly and warm attitude.
- Would spot assistance on any assignments such as dishes, making drinks, bussing, etc.
Education
High School Diploma -
Oak Ridge High
El Dorado Hills, CA05.2023
Skills
- Customer Service
- Organization and Maintenance
- Flexibility with Scheduling
- Guest Satisfaction and Accommodations
- Working efficiently during busier times, while also maintaining work during slower times
- Picking up skills rapidly
- Aside from restaurant-derived skills, I have a wide range of knowledge in subjects such as English, Sciences, Math, and Spanish having maintaining above a 40 GPA throughout most of High School in classes such as: AP English Language, AP Calculus AB, AP Spanish, and AP Biology, scoring exceptionally on these exams
Timeline
Hostess
Olive Garden
07.2022 - 12.2022
Server/Cashier/Coffee Barista
Bella Bru Cafe & Catering
06.2021 - 05.2022
High School Diploma -
Oak Ridge High
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