Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Fechhelm

Minot,ND

Summary

Driven professional with a strong background in customer service and cash handling, demonstrated during tenures at Walmart and Pizza Hut. Excelled in enhancing customer satisfaction and streamlining operations, leveraging skills in customer assistance and work ethic. Proven ability to maintain high accuracy levels in fast-paced environments, significantly contributing to team success and operational efficiency.

Overview

11
11
years of professional experience

Work History

Cashier

Walmart
03.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Waiter's Assistant

Pizza Hut
01.2018 - 10.2018
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Informed customers about daily and seasonal specials.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.

Warehouse Worker

Wallwork Truck Center
02.2011 - 04.2012
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.

Education

WHS
Williston, ND
05.2012

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Order Taking

Timeline

Cashier

Walmart
03.2021 - 05.2022

Waiter's Assistant

Pizza Hut
01.2018 - 10.2018

Warehouse Worker

Wallwork Truck Center
02.2011 - 04.2012

WHS

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Kelly Fechhelm