Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Flick

Wapwallopen,PA

Summary

Seeking a professional medical environment where I can be independent, organized and problem-solving associate.

Overview

17
17
years of professional experience

Work History

Pharmacy Technician

Rite Aid Pharmacy
10.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Collected co-payments or full payments from customers.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.

Laborer

Laborers' Local 130
06.2007 - 10.2021
  • Understood and followed verbal and written instructions to complete work correctly.
  • Worked alongside team to accomplish work goals according to schedule.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained organized and clean work areas at all times on job sites.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Utilized construction tools and machinery to effectively complete job site projects.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Used measuring tools such as gauges and tape measure to identify conforming parts during production.
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Identified and reported hazards on job sites to prevent accidents and injuries.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Observed site safety rules to maximize protections for team members and equipment.
  • Bolstered team morale with a positive attitude and willingness to help others when needed.
  • Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
  • Strengthened workplace safety culture by actively participating in safety meetings and trainings.
  • Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
  • Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Cleaned and maintained tools, equipment and worksites.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Inspected tools and equipment to maintain safety and efficiency.

Education

Associate of Arts - Tourist & Travel Management

Luzerne County Community College
Nanticoke, PA
05.1991

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Medication Dispensing
  • Patient confidentiality
  • Prescription Filling
  • Supply Restocking
  • Pharmacy Ethics
  • Pharmacology knowledge
  • Pharmacy and customer records management
  • Drug Classification Knowledge
  • Labeling Accuracy
  • Drug safety
  • Stocking shelves
  • Processing payments
  • Interpreting and Processing Medication Orders
  • Pharmacy Law Compliance
  • Medication Storage Procedures
  • Order Verification
  • Drug Interaction Awareness
  • Updating medication histories
  • Aseptic Techniques
  • FDA Drug Safety Guidelines
  • Attention to Detail

Timeline

Pharmacy Technician

Rite Aid Pharmacy
10.2021 - Current

Laborer

Laborers' Local 130
06.2007 - 10.2021

Associate of Arts - Tourist & Travel Management

Luzerne County Community College
Kelly Flick