Kelly Flick
Wapwallopen,PA
Summary
Seeking a professional medical environment where I can be independent, organized and problem-solving associate.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
Rite Aid Pharmacy
10.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Laborer
Laborers' Local 130
06.2007 - 10.2021
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Utilized construction tools and machinery to effectively complete job site projects.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
- Observed site safety rules to maximize protections for team members and equipment.
- Bolstered team morale with a positive attitude and willingness to help others when needed.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Strengthened workplace safety culture by actively participating in safety meetings and trainings.
- Assembled and disassembled formwork to facilitate correct shaping and pouring of concrete.
- Streamlined inventory management with proper organization and storage of tools, materials, and supplies.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Cleaned and maintained tools, equipment and worksites.
- Provided labor support to carpenters, masons and other skilled trades.
- Inspected tools and equipment to maintain safety and efficiency.
Education
Associate of Arts - Tourist & Travel Management
Luzerne County Community College
Nanticoke, PA05.1991
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Medication Dispensing
- Patient confidentiality
- Prescription Filling
- Supply Restocking
- Pharmacy Ethics
- Pharmacology knowledge
- Pharmacy and customer records management
- Drug Classification Knowledge
- Labeling Accuracy
- Drug safety
- Stocking shelves
- Processing payments
- Interpreting and Processing Medication Orders
- Pharmacy Law Compliance
- Medication Storage Procedures
- Order Verification
- Drug Interaction Awareness
- Updating medication histories
- Aseptic Techniques
- FDA Drug Safety Guidelines
- Attention to Detail
Timeline
Pharmacy Technician
Rite Aid Pharmacy
10.2021 - Current
Laborer
Laborers' Local 130
06.2007 - 10.2021
Associate of Arts - Tourist & Travel Management
Luzerne County Community College