Kelly Flores
Chicago,IL
Summary
Knowledgeable in property management with strong track record of maintaining high standards and delivering results. Skilled in tenant relations, lease administration, and property maintenance coordination. Known for collaborative teamwork, adaptability to changing needs, and reliability in achieving goals. Strong organizational skills and proactive approach to problem-solving.
Overview
15
15
years of professional experience
Work History
Property Management Assistant
Yaam Management
09.2022 - Current
- Assists property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintains positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handles tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Handles banking and financial need of the business such as collecting rent payments, preparing financial reports, and budgeting.
- Responsible for late and non-payments of rent.
- Ensures that all utility bills and insurance payments for properties and businesses owned are made in a timely manner.
- Prepares and executes all residential leases.
- Works closely with property tax attorneys to process tax appeals for both commercial and residential properties.
- Supported smooth tenant move-ins and move-outs by scheduling inspections, managing paperwork, and facilitating key exchanges.
Accounts Payable Clerk
Euro Collision Of Lincoln Park
08.2020 - 09.2022
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Assisted the parts department by working directly with vendors and dealerships to obtain missing credits and invoices.
Receptionist
Euro Collision of Lincoln Park
09.2019 - 08.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled billing with insurance companies for completed vehicles.
- Processed all supply orders for front and back offices.
Senior Quality Control Coordinator
RTC Industries
06.2009 - 09.2019
- Evaluated incoming materials for conformance to specifications, reducing instances of non-compliant products entering the production line.
- Coordinated the calibration and maintenance of test equipment, guaranteeing accurate measurement results in inspections.
- Developed and maintained detailed documentation for all quality control procedures, ensuring compliance with industry standards.
- Reported material on hold through NMR (Nonconforming Material report) to obtain final decision by Project Manager.
- Assisted with payroll for temporary and union employees.
- Helped manage and supervise department when supervisor is absent to ensure department is running efficiently.
Education
High School Diploma -
Maria High School
Chicago, IL05-1996
Skills
- Document Preparation
- True team player
- Preparing property agreements
- Property Maintenance
- Proficient in Microsoft Exel, Word, and Google docs
Timeline
Property Management Assistant
Yaam Management
09.2022 - Current
Accounts Payable Clerk
Euro Collision Of Lincoln Park
08.2020 - 09.2022
Receptionist
Euro Collision of Lincoln Park
09.2019 - 08.2020
Senior Quality Control Coordinator
RTC Industries
06.2009 - 09.2019
High School Diploma -
Maria High School
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