Kelly Garcia
PASSAIC,NJ
Summary
Dedicated and compassionate healthcare professional with a strong background in direct patient care, facility operations, and administrative support. Progressed from Concierge to Lead Care Manager at a premier senior living facility, demonstrating a proven ability to lead teams, manage clinical inventory, and provide safe, hands-on care to residents. Certified Home Health Aide (HHA) currently advancing clinical expertise through a Surgical Technology degree program. Seeking to leverage a unique blend of patient care, safe transfer techniques, and front-desk administration in a hospital or clinical setting.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Lead Care Manager
Sunrise Senior Living
Franklin Lakes, NJ
01.2024 - 01.2026
- Promoted to lead and support a team of care managers, ensuring high standards of daily resident care and facility operations.
- Acted as a primary resource for team members, resolving scheduling or care-related issues and maintaining a safe, compliant environment.
- Managed and tracked clinical and operational inventory, ensuring care teams had the necessary supplies to perform daily duties.
- Partnered with the Activity Director to coordinate daily facility activities, managing essential paperwork and organizational tasks.
Care Manager
01.2023 - 01.2024
- Delivered hands-on care to residents, facilitating activities of daily living (ADLs) and maintaining personal hygiene to enhance resident comfort and dignity.
- Executed safe patient transfers (e.g., bed to wheelchair) using proper body mechanics and mobility equipment to uphold resident and staff safety.
- Assisted nursing staff and care team members in a fast-paced environment, responding promptly to resident calls and medical needs to ensure timely care delivery.
Concierge
01.2022 - 01.2023
- Welcomed residents, families, and visiting clinical staff as the first point of contact for the facility.
- Managed front desk reception, overseeing multi-line phones while ensuring facility security.
- Assisted with data entry and administrative paperwork for resident files, enhancing record accuracy.
- Maintained organized and welcoming front office environment, improving resident and visitor experience.
Education
Associate of Applied Science - Surgical Technology
Paterson Community College
Paterson, NJ01.2029
High School Diploma - undefined
Passaic High School
Passaic, NJ01.2019
Skills
- Care coordination
- Activities of daily living
- Patient & family support
- Staff management
- Decision-making
- Wellness support
- Teamwork and collaboration
Certification
Home Health Aide (HHA) Certification, Trained in patient observation, vital signs monitoring, personal care, and safety protocols.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Lead Care Manager
Sunrise Senior Living
01.2024 - 01.2026
Care Manager
01.2023 - 01.2024
Concierge
01.2022 - 01.2023
High School Diploma - undefined
Passaic High School
Associate of Applied Science - Surgical Technology
Paterson Community College