Kelly Germano

• Scanned items, applied discounts, and verified pricing at checkout.
• Maintained clean front-end area and followed store opening and closing procedures.
• Supported loss prevention by monitoring suspicious activity and securing merchandise.
• Communicated product availability and store policies to improve customer service.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.

• Supervised daily store operations, ensuring smooth customer service and consistent shift coverage.
• Trained new team members on register procedures, stocking standards, and store policies.
• Managed cash drawer balancing, safe counts, and accurate POS transactions.
• Monitored inventory levels, restocked shelves, and organized backroom supplies for efficient sales floor readiness.

• Processed cash, debit, and credit transactions accurately using point-of-sale system.
• Assisted customers with purchases, returns, and product location questions.
• Balanced register drawer and resolved transaction discrepancies promptly.
• Stocked shelves and replenished merchandise to maintain organized sales floor.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.

• Assisted residents with bathing, dressing, grooming, and mobility support.
• Monitored vital signs and reported changes to nursing staff promptly.
• Documented daily care activities, meals, and resident observations accurately.
• Prepared meals and assisted with feeding according to individualized care plans.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Cleaned residential and commercial spaces using vacuums, mops, disinfectants, and microfiber cloths.
• Sanitized high-touch surfaces, restrooms, and kitchens following health and safety standards.
• Removed trash, replaced supplies, and maintained organized cleaning carts for efficient workflow.
• Inspected rooms for cleanliness, restocking needs, and missed areas before completion.
• Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.

I was in charge of hoping, laundry and maintenance supervisor.