Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

KELLY HAYNES

Columbus

Summary

Dedicated professional with a strong foundation in customer service and beverage preparation. I thrive in high-energy environments, using my communication skills and adaptability to ensure client satisfaction. With a focus on detail and natural ability to solve complex problems, I am committed to making a meaningful difference in people's lives. I have a genuine passion for caring for others, which drives my dedication to providing exceptional service.

Overview

11
11
years of professional experience

Work History

Barista

Southbound Coffee Co.
Columbus
10.2024 - Current
  • Facilitated customer interactions to take beverage orders and provide tailored recommendations.
  • Maintained composure during peak hours and special events.
  • Committed to memorizing recipes for specialty coffee beverages and seasonal selections.

Makeup Artist

Self
Los Angeles
10.2019 - 09.2024
  • Professional Makeup Artist in film and television.
  • Demonstrated exceptional customer service by providing personalized attention to each client.
  • Leading a team with a vision in mind, in a timely manner.

Server

Carmelized Productions
Los Angeles
11.2021 - 08.2024
  • Facilitated seamless event execution by supporting team members and addressing needs promptly.
  • Delivered exceptional customer service throughout event duration to enhance attendee experience.
  • Executed pre-event setup by arranging chairs and tables according to specifications.
  • Managed concurrent tasks, maintaining accuracy and quality under pressure.

Office Administrator

Flappers Comedy Club
Burbank
11.2019 - 12.2020
  • Established robust client relationships by delivering outstanding customer service.
  • Drafted a variety of correspondence, including letters, emails, memos, and reports.
  • Organized weekly client schedules for stand-up slots to optimize attendance.
  • Handled ticket booking for shows, maintaining high levels of customer satisfaction.

Beauty Advisor

Ulta Beauty
Colorado Springs
02.2016 - 09.2019
  • Helping customers with any questions regarding products or in need of suggestions.
  • Unloading merchandise and stocking the shelves while simultaneously organizing the products.
  • Responsibly handling cash and card purchases as well as returns.

Server

Huck's Place
Columbus
02.2014 - 04.2018
  • Prioritized multiple tasks in a dynamic environment while staying calm and composed.
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Remaining focused in a high volume atmosphere, while maintaining the satisfaction of guests at all times.

Education

Makeup - Film, TV, And Media Makeup

DFMA Makeup Academy
Brighton, UK
01.2013

High School Diploma -

Pine Creek High School
Colorado Springs, CO
05-2009

Skills

  • Customer service excellence
  • Effective communication
  • Personable demeanor
  • Complex problem-solving
  • Detail-oriented approach
  • Adaptability and flexibility
  • Organizational skills

References

References available upon request

Timeline

Barista

Southbound Coffee Co.
10.2024 - Current

Server

Carmelized Productions
11.2021 - 08.2024

Office Administrator

Flappers Comedy Club
11.2019 - 12.2020

Makeup Artist

Self
10.2019 - 09.2024

Beauty Advisor

Ulta Beauty
02.2016 - 09.2019

Server

Huck's Place
02.2014 - 04.2018

Makeup - Film, TV, And Media Makeup

DFMA Makeup Academy

High School Diploma -

Pine Creek High School