Store Manager
Cabi
Castle Rock, CO
12.2011 - 08.2023
- Increased annual store sales volume by 40% during tenure.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed team of 12 associates and created an employee retention plan, reducing staff turnover rates significantly.
- Organized in-store events and seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.