Kelly Jefferson
San Diego,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Account executive eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the right organization.
Overview
33
33
years of professional experience
1
1
Certification
Work History
National Account Executive
Tulip Medical
San Diego, United States
09.2016 - Current
- Managed, supported, and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Efficiently resolved sales, service, and account issues to maximize customer satisfaction.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Achieved and surpassed sales goals at Sale Conferences by an average of 35%
- Managed over 30 incoming and outgoing calls per day increasing product revenue by 15%
KJ Realty
Self-employeed
San Diego, United States
01.1998 - Current
- Reviewed and executed confidential documents, contracts, and disclosures.
- Established positive flow of communication with agents, clients, attorneys, and personnel involved in closing transactions.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Developed new business and managed new and existing clients.
- Negotiated contracts with buyers and sellers to maximize customer savings by 20%
Regional Sales Manager
Homeview Lending
San Diego, United States
04.2011 - 02.2014
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to the sales team.
- Increased revenue for the company by 15%
Education
Bachelor of Arts - Psychology
University of California - Los Angeles
Los Angeles, CA06.1985
Skills
- Customer Engagement Strategies
- Financial Recordkeeping
- Cross-Channel Marketing
- Solution Selling
- Customer Complaint Resolution
- Consultative Selling Techniques
- Executive Management Support
- Customer Service and Assistance
Certification
- Licensed Real Estate Broker - Current
- Notary Public
Timeline
National Account Executive
Tulip Medical
09.2016 - Current
Regional Sales Manager
Homeview Lending
04.2011 - 02.2014
KJ Realty
Self-employeed
01.1998 - Current
Bachelor of Arts - Psychology
University of California - Los Angeles
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