Summary
Overview
Work History
Education
Skills
Timeline
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Kelly McDonald

South Milwaukee,WI

Summary

  • Ability to work unsupervised and manage multiple concurrent tasks in order to meet deadlines
  • Conscientious and dependable
  • Ability to adapt to different work styles
  • Dedicated team member with excellent organizational skills and a keen eye for detail
  • Sound judgement
  • High level of accuracy
  • Work independently or in a team environment
  • Comfortable in fast-paced, busy office environment
  • Strong written and verbal communication skills
  • Recognized for outstanding performance
  • 20 years of office experience

Overview

20
20
years of professional experience

Work History

Office Associate

Marquette University
Milwaukee, WI
09.2004 - Current
  • Administrative support for five colleagues
  • First point of contact for guests via the phone, email and in-person. Assist callers with event registrations, commencement inquiries and miscellaneous questions.
  • Manage report of graduating students for commencement planning. Work with numerous departments on campus and outside vendors to create commencement printed program and parent and student commencement communication. Main contact for cap and gown vendor to manage website, student orders and on-campus cap and gown distribution for 3,000 graduates.
  • Assist with updates to university commencement website.
  • Create event registration pages and guest communication via Eventbrite.
  • Track multiple concurrent guest lists for event planners
  • Create printed pieces for events (nametags, placecards, etc.)
  • Create and send HTML invitations for upcoming events on behalf of many campus departments, including Office of the President.
  • Manage inventory of office and event supplies
  • Track expenses for office accounts
  • Create purchase orders for event expenses using multiple campus accounts.
  • Learn new software purchased by university. Train colleagues on software.

Floral Designer

Sendik's
  • Assisted customers on the phone and in-store with floral orders. Created arrangements for delivery and pick-up.
  • Kept sales floor clean and stocked.
  • Assisted customers with grocery purchases during busy times.

Education

High School Diploma -

Pius XI High School
Milwaukee, WI
05.1998

Skills

  • Critical thinker
  • Attention to detail
  • Professional and personable
  • Excellent written and verbal communication skills
  • Customer-service oriented
  • Proficient in Microsoft Excel, Word and Outlook, Blackbaud CMS and Oracle
  • Accurate data entry
  • Excellent time management skills
  • Invoice processing and purchase orders
  • Managing office operations
  • Administrative support
  • Managing office operations
  • Administrative support

Timeline

Office Associate

Marquette University
09.2004 - Current

Floral Designer

Sendik's

High School Diploma -

Pius XI High School

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Kelly McDonald