Kelly Medina Palma
Hendersonville,NC
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Cracker Barrel. Recognized for enhancing guest experiences through effective team collaboration and efficient cash handling. Proven ability to adapt to fast-paced environments while maintaining high service standards, ensuring customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Server
Cracker Barrel
Arden, NC
04.2026 - Current
- Supported team members during peak hours, fostering a cooperative work atmosphere.
- Handled cash transactions accurately, ensuring proper reconciliation at shift's end.
- Adapted quickly to changing customer needs and requests, enhancing overall dining experience.
- Received positive feedback from customers for exceptional service and attentiveness.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Carolina Village
Hendersonville, NC
01.2026 - 04.2026
- Provided prompt and attentive service to guests in high-paced dining environment.
- Assisted with menu knowledge, ensuring accurate communication of specials and dietary options.
- Collaborated with kitchen staff to ensure timely order delivery and customer satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Cashier
Ingles Markets Inc
Hendersonville, NC
05.2025 - 01.2026
- Processed customer transactions efficiently using POS system.
- Assisted customers with inquiries and provided product information.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash and credit transactions accurately, ensuring compliance with company policies.
Education
High School Diploma -
North Henderson Highschool
Hendersonville, NC05.2026
Skills
Strong work ethic
Exceptional customer service
Cash Handling
Safe food handling
Team collaboration
Service prioritization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Cracker Barrel
04.2026 - Current
Server
Carolina Village
01.2026 - 04.2026
Cashier
Ingles Markets Inc
05.2025 - 01.2026
High School Diploma -
North Henderson Highschool