Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelly Mercado

Corsicana

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at Loves Travel Stop. Proven ability to enhance sales through effective promotion of loyalty programs while maintaining a clean and organized environment. Strong team collaborator with a commitment to resolving customer issues promptly and efficiently.

Overview

4
4
years of professional experience

Work History

Cashier

Loves Travel Stop
Alma
07.2024 - Current
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Followed company security procedures for handling large sums of money.

QR

Moon tower over at the oaks
Corsicana
05.2024 - 07.2024
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Cashier

Whatabuger
Corsicana
07.2023 - 04.2024
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Performed other duties as assigned by management.

Team Member

CiCis Pizza
Corsicana
07.2021 - 08.2021
  • Collaborated with team members to maximize productivity and efficiency.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Resolved customer issues promptly in a professional manner.
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.

Education

High School Diploma -

Corsicana High School
Corsicana
05-2025

Skills

  • Customer service
  • Cash handling
  • Point-of-sale operation
  • Inventory management
  • Sales promotion
  • Team collaboration

Languages

Spanish
Native/ Bilingual

Timeline

Cashier

Loves Travel Stop
07.2024 - Current

QR

Moon tower over at the oaks
05.2024 - 07.2024

Cashier

Whatabuger
07.2023 - 04.2024

Team Member

CiCis Pizza
07.2021 - 08.2021

High School Diploma -

Corsicana High School

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Kelly Mercado