Kelly Modique Byrd
Las Vegas
Summary
Experienced healthcare professional skilled in training and supervising medical staff. A proven ability to enhance team collaboration and improve patient care through effective scheduling and streamlined operations.
Overview
6
6
years of professional experience
Work History
Lead Medical Assistant
Desert Orthopaedic Center
Las Vegas, NV
03.2022 - Current
- Supervised daily operations and workflows of medical assistants to ensure efficient patient care.
- Trained new staff on procedures, protocols, and best practices in a fast-paced environment.
- Coordinated patient scheduling and managed appointment logistics for optimal clinic flow.
- Implemented process improvements that enhanced patient intake efficiency and reduced wait times.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Schedule surgery, complete FMLA,STD, and return to work forms.
Office Manager
Recovery Psychiatric Services
Las Vegas, NV
06.2021 - 03.2022
- Streamlined office operations to enhance workflow efficiency and team collaboration.
- Developed and implemented scheduling systems for staff appointments and patient consultations.
- Trained and mentored administrative staff, promoting professional development and operational excellence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
HR Credentialing Specialist
Advance Medical Staffing
Las Vegas, NV
10.2020 - 06.2021
- Managed credentialing processes for healthcare providers, ensuring compliance with industry standards.
- Conducted thorough background checks, verifying licenses and certifications of medical staff.
- Streamlined documentation procedures, improving efficiency in provider onboarding and re-credentialing.
- Collaborated with cross-functional teams to resolve credentialing discrepancies and enhance workflow efficiency.
- Developed training materials for new staff, promoting understanding of credentialing policies and procedures.
- Received and evaluated applications to look for missing and inaccurate information.
- Recruiting New Hires and conducting orientation.
Education
Health Care Administration - Medical Adminitration
Pima Medical Institute
Las Vegas, NV07-2018
Skills
- HIPAA compliance
- Clinical leadership
- Insurance verification and billing
- Vital signs monitoring
- Scheduling and appointment management
- Medical office administration
- Medical terminology proficiency
- Clinical flow management
- EMR / EHR
Timeline
Lead Medical Assistant
Desert Orthopaedic Center
03.2022 - Current
Office Manager
Recovery Psychiatric Services
06.2021 - 03.2022
HR Credentialing Specialist
Advance Medical Staffing
10.2020 - 06.2021
Health Care Administration - Medical Adminitration
Pima Medical Institute