Kelly Moyer
Customer service professional with strong communication and customer service skills, along with experience working in various fast-paced environments. Quick-thinking, adaptable, and able to effectively multitask while staying organized and calm under pressure. Experienced in working with diverse individuals, addressing needs, and creating positive experiences. Dependable and dedicated to providing excellent service while efficiently handling multiple responsibilities.
Skilled instructional professional with experience in educational support and classroom management. Strong focus on team collaboration and achieving results. Adept at adapting to changing needs, ensuring smooth operations and effective learning experiences. Proficient in lesson planning, student assessment, and technology integration. Known for reliability and fostering positive learning environment.
Work History
Instructional Assistant
5 Years- Supported student learning objectives through personalized and small group assistance.
- Provided support to help students with special needs learn and grow.
- Provided support during classes, group lessons and classroom activities.
- Adhered to predetermined behavior and academic plans and collaborated on adjustments.
Clinical Receptionist
3 Years 7 Months- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Supported office staff and operational requirements with administrative tasks.
- Managed product inventory and ordering
Guest Relations/Admissions Advisor
3 Years 1 Month- Coordinated and booked salon/spa service appointments for individual and group clients.
- Informed guests of spa services, programs and activities over the phone and in person.
- Maintained positive relationships with students, faculty, alumni and administration.
- Advised potential students on programs and provided tours of the academy.
Education
License - Cosmetology
High School Diploma
Skills
Certification
- First Aid Certified
- CPI certified