Kelly Nichols
Tampa,FL
Summary
I am a Health Sciences graduate with a solid academic foundation dedicated to learning, developing skills in the medical field and team contribution. I possess a comprehensive understanding of scientific principles, research, and customer service. I am eager to use my background, knowledge, and skills to contribute to a dynamic environment and making a positive impact on the healthcare industry.
Overview
4
4
years of professional experience
Work History
SERVER
Cooper's Hawk Winery And Restaurant
11.2023 - Current
- Consistently met performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Hosted luxury private events.
SERVER
Mellow Mushroom
03.2022 - 09.2023
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Cultivated warm relationships with regular customers.
SHIFT LEAD
Grain & Berry New Tampa
03.2020 - 01.2022
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Mentored team members in professional development activities that ultimately led to promotions within the organization.
Education
Bachelor of Science - BIOLOGICAL HEALTH SCIENCES
University of South Florida
05.2024
Skills
- Leadership
- Adaptable and Flexible
- Issue Resolution
- Fast Learner
- Work Prioritization
- Microsoft Office
- Sales Techniques
- Self- Motivated
Affiliations
- Delta Gamma Sorority & Fraternity
References
Available upon request.
Timeline
SERVER
Cooper's Hawk Winery And Restaurant
11.2023 - Current
SERVER
Mellow Mushroom
03.2022 - 09.2023
SHIFT LEAD
Grain & Berry New Tampa
03.2020 - 01.2022
Bachelor of Science - BIOLOGICAL HEALTH SCIENCES
University of South Florida
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