Kelly O'Brien
179 South Villa Avenue,IL
Summary
Dynamic sales associate with proven expertise at Curaleaf, excelling in customer service and teamwork. Enhanced client engagement and consistently surpassed sales targets through persuasive selling tactics. Skilled in legal document drafting and research as a paralegal, streamlining operations and reducing attorney workload by 30%. Adept at problem-solving and time management in high-pressure environments.
Overview
2026
2026
years of professional experience
Work History
Sales Associate
Story Cannabis
Glendale, AZ
2025 - 02.2026
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales targets consistently.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
Curaleaf
Westmont, IL
2021 - 02.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Sales Associate
Green Thumb Industries/GTI Holdings, LLC
Naperville, IL
2019 - 2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Processed transactions accurately using point-of-sale systems.
Paralegal
Law Offices of Colleen McLaughlin
Wheaton, IL
2016 - 2019
- Oversaw trial preparation, including exhibits organization and witness coordination to streamline proceedings.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Paralegal
Lillig & Thorsness
Oak Brook, IL
2015 - 2016
- Drafted legal documents, including pleadings and contracts, ensuring compliance with court procedures.
- Conducted legal research to support case preparation and strategy development for attorneys.
- Managed case files and organized documentation for efficient retrieval and review by legal teams.
- Coordinated communication between clients and attorneys, enhancing client satisfaction and information flow.
Education
Certificate - Paralegal Studies
College of DuPage
Glen Ellyn, IL2015
Bachelor of Science - English
University of Wisconsin-Whitewater
Whitewater, WI12.2005
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Timeline
Sales Associate
Story Cannabis
2025 - 02.2026
Sales Associate
Curaleaf
2021 - 02.2025
Sales Associate
Green Thumb Industries/GTI Holdings, LLC
2019 - 2021
Paralegal
Law Offices of Colleen McLaughlin
2016 - 2019
Paralegal
Lillig & Thorsness
2015 - 2016
Certificate - Paralegal Studies
College of DuPage
Bachelor of Science - English
University of Wisconsin-Whitewater