Kelly Pool
Wittmann,AZ
Summary
Detailed Customer Service professional motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. Reliable and driven, with strong time management, organization, and prioritization abilities.
Overview
20
20
years of professional experience
Work History
Real Estate Agent
AMP Real Estate
Glendale, 85308
08.2010 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Maintained updated knowledge of local real estate markets.
- Ensured all transactions followed state laws regarding real estate practices.
Route Owner/Operator
Phoenix Product Distribution
Surprise, AZ
08.2006 - 08.2023
- Developed business plan and budget to maximize profitability.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Receptionist
Demos Limited LLC
Scottsdale, AZ
07.2004 - 05.2006
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
Bachelor of Arts - Sociology
Arizona State University
Tempe, AZ05-2011
Skills
- Customer Relationship Development
- Accounting Operations
- Customer Service Background
- Attention To Detail
- Problem-Solving
Timeline
Real Estate Agent
AMP Real Estate
08.2010 - Current
Route Owner/Operator
Phoenix Product Distribution
08.2006 - 08.2023
Receptionist
Demos Limited LLC
07.2004 - 05.2006
Bachelor of Arts - Sociology
Arizona State University
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