Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Pritt

Aurora,CO

Summary

Dynamic and results-driven professional with extensive experience in the hospitality industry, including training servers at Twin Peaks Restaurants. Proven expertise in effective time management and upselling strategies, enhancing customer satisfaction and operational efficiency. Committed to fostering team collaboration and delivering exceptional service in fast-paced environments.

Positive and upbeat with excellent communication and teaching abilities. Understands restaurant operations and customer service standards, proficient in training techniques and managing instructional programs. Focused on enhancing team performance and achieving superior guest satisfaction.

Offering strong communication and leadership skills, eager to learn and develop in collaborative environment. Produces comprehensive understanding of restaurant operations and customer service by quickly adapting to new information and methods. Ready to use and develop training and instructional skills in [Desired Position] role.

Overview

3
3
years of professional experience

Work History

Server Trainer

Twin Peaks Restaurants
Aurora, CO
02.2025 - 12.2025
  • Trained new servers on menu items, service standards, and operational procedures.
  • Implemented effective training techniques to enhance server performance and customer satisfaction.
  • Coordinated team meetings to discuss service strategies and address areas for improvement.
  • Assisted in onboarding processes by providing shadowing opportunities for new hires.

Sales Associate

Five Below
Aurora, CO
04.2024 - 11.2024
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained store presentation standards, ensuring products were organized and accessible.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
  • Collaborated with team members to achieve sales goals and improve overall store performance.

Restaurant Hostess

Olive Garden
Martinsburg, WV
03.2023 - 01.2024
  • Greeted and seated guests promptly to enhance dining experience.
  • Managed reservation system to optimize table turnover and guest flow.
  • Assisted with maintaining cleanliness and organization of front-of-house areas.
  • Provided accurate wait time estimates to guests, improving satisfaction levels.

Education

High School Diploma -

Grandview High School
Aurora, CO

Certification - Phlebotomy

Concorde Career College
Aurora, CO
02-2026

Skills

  • Effective time management
  • Safe food handling
  • Menu memorization
  • Order accuracy
  • Upselling strategies
  • POS system proficiency
  • Cash handling
  • Server etiquette

Timeline

Server Trainer

Twin Peaks Restaurants
02.2025 - 12.2025

Sales Associate

Five Below
04.2024 - 11.2024

Restaurant Hostess

Olive Garden
03.2023 - 01.2024

High School Diploma -

Grandview High School

Certification - Phlebotomy

Concorde Career College
Kelly Pritt