Kelly Pulliam
Cullman,AL
Overview
14
14
years of professional experience
Work History
Office Manager
Backstage Productions LLC
Cullman, AL
03.2025 - Current
- Managed daily office operations, ensuring smooth workflow and effective communication among team members.
- Implemented office procedures that enhanced organization and streamlined administrative tasks across departments.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Director of Special Events
Cullman Parks Recreation and Tourism
Cullman, AL
01.2020 - 03.2025
- Developed and executed event strategies to elevate community engagement and participation.
- Oversaw vendor relations to guarantee timely service delivery and strict adherence to budget constraints.
- Managed logistics coordination for large-scale events, ensuring optimal resource allocation and operational efficiency.
- Led a team of event coordinators, providing mentorship and fostering professional development.
- Analyzed post-event feedback to identify areas for improvement and drive future event success.
- Cultivated lasting partnerships with local businesses by organizing community-focused events designed to showcase their products or services.
- Evaluated past event performance data to identify areas for improvement in future events, resulting in consistently better experiences for attendees.
- Designed and executed large-scale community events to enhance local tourism and engagement.
- Coordinated logistics for special events, ensuring seamless operations and participant satisfaction.
- Collaborated with local vendors and sponsors to secure resources and support for diverse activities.
- Oversaw event budgets, monitoring expenditures to ensure fiscal responsibility and resource allocation.
Civic Center Manager
Cullman Parks Recreation & Sports Toursim
Cullman, AL
09.2016 - 01.2020
- Directed budget planning and financial management, ensuring fiscal responsibility within departmental operations.
- Managed daily operations for optimal efficiency, resulting in improved revenue generation and higher customer retention rates.
- Coordinated events and promotions at the center, generating increased foot traffic and sales revenue through targeted marketing efforts.
- Facilitated community partnerships, leveraging local networks to enhance center's impact and visibility.
- Negotiated favorable contracts with suppliers, reducing operational costs while maintaining quality standards.
- Successfully navigated center through challenging period by adapting services to meet changing customer needs.
Front Desk Receptionist
Cullman Parks Recreation & Sports Tourism
Cullman, AL
01.2013 - 08.2016
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with management to organize community events, enhancing engagement and participation.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Receptionist
Cullman Economic Development Agency
Cullman, AL
08.2011 - 12.2012
- Maintained accurate records of incoming and outgoing correspondence for efficient tracking.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Associate of Arts - Fashion Merchandising
Bauer College
Atlanta, GATimeline
Office Manager
Backstage Productions LLC
03.2025 - Current
Director of Special Events
Cullman Parks Recreation and Tourism
01.2020 - 03.2025
Civic Center Manager
Cullman Parks Recreation & Sports Toursim
09.2016 - 01.2020
Front Desk Receptionist
Cullman Parks Recreation & Sports Tourism
01.2013 - 08.2016
Receptionist
Cullman Economic Development Agency
08.2011 - 12.2012
Associate of Arts - Fashion Merchandising
Bauer College