Kelly Richardson
Bangor
Summary
Dynamic human resources generalist with expertise in global secure shipping, specializing in full-cycle recruitment and compliance. Proficient in payroll processing and operational auditing, with a strong focus on fostering employee relations and enhancing workplace safety. Skilled in leveraging QuickBooks and problem-solving to streamline HR functions and support organizational objectives.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Human Resources Generalist
Global Secure Shipping
11.2021 - Current
- Led full-cycle recruitment, including job postings, screening, interviewing, and offer facilitation.
- Managed new-hire orientations, benefits enrollment, and offboarding procedures.
- Acted as the primary contact for employee inquiries regarding policies and payroll discrepancies.
- Maintained accurate digital and physical personnel files to support employee lifecycle management.
- Ensured adherence to labor regulations, aligning HR activities with federal and state laws.
- Oversaw end-to-end accounts payable process, ensuring timely vendor payments.
- Maintained positive vendor relations and resolved billing discrepancies efficiently.
- Conducted regular site inspections to identify hazards and implement corrective actions.
Real Estate Agent
Exp Realty
Bakersfield
07.2020 - 07.2021
- Negotiated property prices to secure favorable terms for clients.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
- Promoted property sales through advertisements, open houses, and multiple listing services.
- Accompanied buyers during property visits and inspections, providing suitability assessments.
- Prepared essential documents including contracts, agreements, closing statements, and leases.
- Coordinated with escrow companies, lenders, and inspectors to meet purchase agreement conditions.
- Oversaw property closings, ensuring proper signing of documents and fund disbursement.
- Investigated clients' financial status to assess eligibility for financing options.
Office Manager/Bookkeeper
Doug Richardson's Welding Inc
Bakersfield
10.2012 - 08.2019
- Processed weekly payroll for five employees using QuickBooks, ensuring timely and accurate compensation.
- Ensured thorough documentation of all transactions for transparency.
- Maintained applicant and employment records to support compliance and organizational requirements.
- Scheduled work crews for upcoming projects to optimize resource allocation.
- Conducted orientations and monthly safety meetings to enhance workplace safety and employee engagement.
- Performed job site inspections and investigated workers' compensation claims.
Senior Account Manager
Staffmark Investments LLC
Bakersfield
10.2004 - 09.2012
- Verified and submitted weekly invoices to clients.
- Reconciled payroll and timecard discrepancies, managed daily AP/AR processes, and maintained vendor/supplier relations to ensure efficient financial operations.
- Processed full cycle payroll for 700+ employees, verifying hours and issuing paychecks to ensure timely and accurate compensation.
- Maintained employee payroll data and attendance records, aligning financial reports with client data for seamless payroll processing.
- Ensured operational compliance and proper documentation of new-hires, I-9s, safety incidents/accidents, and compensation for EEO and OSHA.
- Ensured compliance with Sarbanes Oxley standards by conducting monthly audits and training internal employees on compliance procedures.
- Implemented process changes and training to enhance compliance. Conducted job site inspections for light industrial positions and administered proficiency testing for administrative roles.
Administrative Claims Processor
State Farm Insurance
Bakersfield
06.1999 - 08.2004
- Processed health insurance claim forms, ensuring timely payment to medical providers.
- Verified coverage on policy holders and issued payments to medical providers.
- Collaborated with insurance agents, policy holders, and involved parties to ensure accurate coding and secure processing of claims.
- Supported 14 health insurance underwriters in contacting applicants for health evaluations and coordinating requests for additional documentation for Medicare coverage.
Education
SHRM-CP Certification -
07-2026
Skills
- HRIS management
- Recruiting strategies
- Onboarding programs
- Talent management
- Employee relations
- Compensation analysis
- Workforce analytics
- Accounts payable
- Database management and auditing
- SOX compliance
- Microsoft Office
- PeopleSoft expertise
- Problem-solving skills
- Flexibility in tasks
- Office management
Certification
- SHRM-CP
Languages
English - Expert
Additional Information
Authorized to work in the US for any employer
Timeline
Human Resources Generalist
Global Secure Shipping
11.2021 - Current
Real Estate Agent
Exp Realty
07.2020 - 07.2021
Office Manager/Bookkeeper
Doug Richardson's Welding Inc
10.2012 - 08.2019
Senior Account Manager
Staffmark Investments LLC
10.2004 - 09.2012
Administrative Claims Processor
State Farm Insurance
06.1999 - 08.2004