Kelly Ronquillo
Summary
Detail-oriented front desk receptionist skilled in customer service and office administration. Proven ability to manage calls and appointments while supporting a clean and organized environment, contributing to overall operational efficiency.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
S&R Farm Supplies
Avenal, California
03.2024 - 04.2026
- Greeted customers and provided information about farm supply products.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Maintained an organized front desk area and ensured the cleanliness of the reception space.
Behavior Technician
Easter seals
Fresno, California
06.2022 - 05.2024
- Implemented behavior intervention plans to enhance skill development for individuals with developmental disabilities.
- Collaborated with therapists and families to create personalized support strategies that addressed specific client needs.
- Assisted in collecting and documenting data on client progress and behaviors to inform ongoing treatment adjustments.
- Gained knowledge of autism spectrum disorder and related behaviors.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
Education
High School Diploma -
Edison High School
Fresno, CaliforniaSkills
- Front desk operations
- Appointment scheduling
- Multi-line phone handling
- Customer service
- Customer relationship management
- Office administration
- Database management
- Time management
- Task prioritization
- Team collaboration
- Attention to detail
- Communication skills
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
S&R Farm Supplies
03.2024 - 04.2026
Behavior Technician
Easter seals
06.2022 - 05.2024
High School Diploma -
Edison High School