Kelly Savage
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively to become part of a professional team.
Overview
17
17
years of professional experience
Work History
Patient Care Coordinator
San Antonio Eye Center
San Antonio, TX
09.2023 - 03.2024
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Processed patient intake information and updated medical records prior to treatment.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Receptionist
Fastest Labs
San Antonio, TX
12.2022 - 05.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
Administrative Assistant
BNT Plumbing
San Antonio, TX
04.2021 - 06.2022
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
Call Center Representative
Lockheed Martin
San Antonio, TX
09.2007 - 03.2012
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Education
Medical Assisting
Texas Careers
San Antonio, TX05-2002
High School Diploma -
Maize High School
Maize, KS05-1986
Skills
- Office Administration
- Appointment Scheduling
- Filing and Recordkeeping
- Organizational standards
- Medical Data Collection
References
- Lockheed Martin/ Randolph Air Force Base: Andy Best (210) 577-8806
- BNT Plumbing: Amy Gonzales (210) 837-1173
- BNT Plumbing: Kerrie Forbes (702) 6770117
Timeline
Patient Care Coordinator
San Antonio Eye Center
09.2023 - 03.2024
Receptionist
Fastest Labs
12.2022 - 05.2023
Administrative Assistant
BNT Plumbing
04.2021 - 06.2022
Call Center Representative
Lockheed Martin
09.2007 - 03.2012
Medical Assisting
Texas Careers
High School Diploma -
Maize High School
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