Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

KELLY SCHMIDT

Chicago,IL

Summary

My focus is on increasing sales by cultivating consumer brand loyalty driven by elevated customer experiences, strong marketing/visual strategies and staff development and training.

Overview

12
12
years of professional experience

Work History

Store Manager

Cocoa + Co. Coffee and Chocolate Cafe
02.2024 - 07.2025

Lead and training barista. Menu and food development involving recipe decisions and creations. Ordering, displaying, and prepping confections. Working with community groups to expand the brand. Creating outdoor visual displays for patio and walkways.

Assistant Manager

City Escape Garden and Design Studio
10.2021 - 10.2023
  • Recruits and on-boards. Creates staff schedule. Establishes annual sales goals. Oversees merchandise deliveries, pricing, and replenishment. Reports overages, shortages and damages to vendors. Resolves variances with product replacement and/or credits. Analyzes business reports to re-direct and re-focus team to meet goals.

Shift Supervisor

Peet’s Coffee
10.2016 - 10.2021
  • Manages front of house deployment. Ensure that food and drinks are up to company standards. Create marketing displays to increase sales and reduce waste. Train staff on product and menu items. Assist Store Manager with operations. Maintain repairing equipment, and a clean and safe work environment.

Assistant Manager

Gap
12.2015 - 10.2016
  • Oversee operational duties of the business. Interview and hire new associates, create training and on-boarding plans for new hires. Conduct audits to enforce loss prevention and inventory standards, Manage payroll and store budget. Create staff schedules, leading a sales team, manage sales floor during business hours, provide an elevated customer experience.

Brand Logistics Expert

Gap
09.2013 - 12.2015
  • Receiving and processing shipment. Manage warehouse staff. Leading product replenishment and inventory. Maintaining a neat and well organized stock room. Assist Merchandising Manager on floor sets, mannequin styling, and visual displays. Mentor and train merchandising team members.

Education

Bachelor of Fine Arts - Graphic Design

Columbia College Chicago
Chicago, IL
2012

Skills

  • Communication
  • Conflict Resolution
  • Organization
  • Merchandising
  • Adobe Suite
  • Mircosoft Office

Timeline

Store Manager

Cocoa + Co. Coffee and Chocolate Cafe
02.2024 - 07.2025

Assistant Manager

City Escape Garden and Design Studio
10.2021 - 10.2023

Shift Supervisor

Peet’s Coffee
10.2016 - 10.2021

Assistant Manager

Gap
12.2015 - 10.2016

Brand Logistics Expert

Gap
09.2013 - 12.2015

Bachelor of Fine Arts - Graphic Design

Columbia College Chicago
KELLY SCHMIDT