Kelly Sellers
Bensalem,PA
Summary
To obtain a career using the skills I have acquired to help your team provide excellent services. My goal is to become part of an organization where I can utilize my skills and gain further experience while enhancing the company’s Mission and Values. I am highly motivated and detail-oriented with excellent organization, communication, and customer service skills.
Overview
15
15
years of professional experience
Work History
Property Manager
Northbrook Apartments and Townhomes
09.2020 - Current
- Requested and supervised improvements for 516 rental units
- Supervised 7 maintenance workers and 5 leasing agents/office staff.
- Communicated effectively with owners, residents, and on-site associates.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Maintained sufficient number of units market-ready for lease.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Applied effective time management techniques to meet tight deadlines.
Legal Assistant
BPW&N, Personal Injury Law Firm
06.2018 - 09.2020
- Support attorneys and paralegals by performing administrative, clerical and accounting functions
- Produce documents involving litigation and contract agreements
- Ensured prompt responses to phone/email inquiries and displayed professionalism in all client interactions
- Make sure documents are presented professionally and without errors by proofreading every document
- Maintain firms’ calendar & handle client relations
- Handled aspects of accounting, billing, receivables/payables, collections, trust and operating accounts, banking.
Bar/Restaurant Shift Manager
Stadium Bar and Grill
01.2013 - 06.2018
- Train and supervise staff
- Ensure all food and safety procedures are strictly adhered to according to sanitary regulations
- Work closely with management to meet revenue objectives
- Maintain safe working conditions
- Ensure all food and safety procedures are strictly adhered to according to sanitary regulations
- Oversee all daily operations
- Close out cash register and prepare report
- Maximize customer service by training staff and resolving issues in a timely manner.
Tow Truck Dispatch
Extreme Towing
04.2009 - 06.2014
- Created accounts and updated information on existing accounts
- Coordinated drivers, equipment, and crews across various locations
- Maintaining records of mileage, fuel use, repairs and other expenses
- Handled receivables/payables.
Education
High School Diploma -
Northeast Preparatory High School
06.2009
Skills
- Affordable housing programs knowledge
- Apartment Maintenance
- Codes Compliance
- Property Management
References
Available upon Request
Timeline
Property Manager
Northbrook Apartments and Townhomes
09.2020 - Current
Legal Assistant
BPW&N, Personal Injury Law Firm
06.2018 - 09.2020
Bar/Restaurant Shift Manager
Stadium Bar and Grill
01.2013 - 06.2018
Tow Truck Dispatch
Extreme Towing
04.2009 - 06.2014
High School Diploma -
Northeast Preparatory High School
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