Kelly Sesnick
4 Vista Dr. Flanders
Summary
Proactive team leader with extensive experience in customer service and safety management. Committed to fostering positive workplace dynamics while ensuring high-quality service. Currently advancing education in health sciences, ready to leverage communication and organizational expertise in a healthcare setting.
Overview
9
9
years of professional experience
Work History
Waitress
Carmine's Pizza
Netcong
05.2017 - Current
- Collaborated with customers on the floor and over the phone to enhance service experience
- Coordinated catering, reservations, and orders to ensure smooth operations
- Managed tasks in high-pressure environments to maintain service quality
Sales Associate
Cerbo's Parsippany Greenhouse
Parsippany-Troy Hills
09.2023 - 03.2024
- Personalized service to improve customer experience
- Coordinated order pick-ups and mailing for customer convenience
- Designed engaging store displays to increase product visibility
Sales Associate
Cerbo's Hampton Nursery
Hampton
03.2023 - 09.2023
- Engaged with customers both outside and inside to enhance service experience
- Scheduled orders online, in person, or over the phone
- Organized spaces across property to ensure efficient operations
- Assisted agricultural operations through outdoor tasks
Head Lifeguard
Forest Lakes Club
Byram
05.2021 - 09.2022
- Supervised lifeguard team during pool operations, ensuring strict adherence to safety protocols to minimize risk of incidents.
- Responded promptly to emergencies, providing first aid and rescue.
- Conducted regular safety drills to improve staff preparedness for emergencies, enhancing overall response effectiveness.
- Trained new lifeguards in emergency procedures and rescue techniques.
- Monitored pool activities to enforce safety rules and regulations, maintaining a secure environment for guests.
- Maintained cleanliness and organization of pool area for guest satisfaction.
Waitress
Market Tavern
Flanders
01.2020 - 11.2020
- Delivered attentive service to create a memorable dining experience
- Engaged with customers on the floor and over the phone to address needs and enhance satisfaction
- Managed seating arrangements to optimize customer flow and minimize wait times
- Ensured timely food service to support waitstaff
- Scheduled catering, events, reservations, and other orders
Education
Pre-Professional Radiography -
County College of Morris
Randolph03-2026
Associates in Applied Science - Landscape Management and Design, Health Science
County College of Morris
Randolph05-2023
Athletic Training Accelerated Master's Program - Health Science
Rowan University
Glassboro05-2020
Skills
- Customer service expertise
- Communication skills
- Sales strategies
- Organizational skills
- Time management
- Microsoft Office proficiency
- Leadership abilities
- Data analysis
- Medical terminology knowledge
Timeline
Sales Associate
Cerbo's Parsippany Greenhouse
09.2023 - 03.2024
Sales Associate
Cerbo's Hampton Nursery
03.2023 - 09.2023
Head Lifeguard
Forest Lakes Club
05.2021 - 09.2022
Waitress
Market Tavern
01.2020 - 11.2020
Waitress
Carmine's Pizza
05.2017 - Current
Pre-Professional Radiography -
County College of Morris
Associates in Applied Science - Landscape Management and Design, Health Science
County College of Morris
Athletic Training Accelerated Master's Program - Health Science
Rowan University