Kelly Solomon
Surprise,Arizona
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinic Manager
Barnet Dulaney Perkins Eye Center
Surprise, AZ
02.2023 - 02.2024
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
- Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
- Maintained effective communication with patients regarding their treatments, medications, follow-up visits.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Managed clinical budgets, billing systems and insurance negotiations.
Certified Ophthalmic Assistant
Barnet Dulaney Perkins Eye Center
Sun City, AZ
02.2015 - 02.2021
- Administered diagnostic tests to detect glaucoma, retinal detachment and other eye diseases.
- Tested patients' visual fields and ocular motility and completed full patient work-ups.
- Administered ophthalmic drops and ointments for treatment or to aid in diagnostics.
- Collected essential medical information and documented data in EHR platform.
- Performed ophthalmic testing, including visual acuity, refraction, color vision and depth perception testing.
- Greeted patients in a professional manner and maintained accurate records of all visits.
- Conducted eye examinations utilizing specialized equipment such as slit lamps and tonometers.
Education
High School Diploma -
Xenia Christian High School
Ohio05-1999
Skills
- Profit and Loss Statements
- Back Office
- Operations Management
- Program Management
Certification
- Certified Ophthalmic Assistant 2015-Current
References
References available upon request.
Timeline
Clinic Manager
Barnet Dulaney Perkins Eye Center
02.2023 - 02.2024
Certified Ophthalmic Assistant
Barnet Dulaney Perkins Eye Center
02.2015 - 02.2021
High School Diploma -
Xenia Christian High School
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