Kelly Studstill
Cocoa,FL
Summary
Dynamic sales associate with proven expertise at Walmart, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through relationship building and effective problem-solving. Adept at inventory management and team collaboration, consistently contributing to sales goals and creating a welcoming shopping environment. Reliable and goal-oriented professional.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
Cocoa, FL
06.2025 - 09.2025
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Maintained merchandise displays, contributing to visually appealing store environment.
- Collaborated with team members to meet sales goals and improve customer satisfaction.
- Monitored inventory levels, assisting in stock replenishment to prevent shortages.
- Participated in training sessions for new hires, sharing best practices for success in role.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Team Member
KFC
Merritt Island, FL
03.2024 - 07.2025
- Assisted team members in daily operational tasks, ensuring smooth workflow and productivity.
- Learned safety protocols and proper use of equipment to maintain a secure work environment.
- Supported customer service efforts by addressing inquiries and providing product information.
- Collaborated with colleagues to maintain inventory accuracy and support stock replenishment efforts.
Education
Bachelor of Arts - Game Design
Full Sail University
Winter Park, FLSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
- Strategic planning
- Inventory tracking
Certification
Servsafe certification
Timeline
Sales Associate
Walmart
06.2025 - 09.2025
Team Member
KFC
03.2024 - 07.2025
Bachelor of Arts - Game Design
Full Sail University