Kelly Thomas
Rural Retreat,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Licensed Insurance Agent
Farm Bureau
08.2023 - Current
- Calculated quotes and educated potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
Medical Biller and Manager
Wythe Eye Associates
04.2001 - 07.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Filed and updated patient information and medical records.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
Education
Office Systems - Medical Billing
Wytheville Community College
Wytheville, VAHigh School Diploma -
Rural Retreat High School
Rural Retreat, VASkills
- Team Training and Development
- Email Marketing
- New Agent Training
- Client Service
- Client Relationship Management
- Customer Service
- Health Insurance
Timeline
Licensed Insurance Agent
Farm Bureau
08.2023 - Current
Medical Biller and Manager
Wythe Eye Associates
04.2001 - 07.2023
Office Systems - Medical Billing
Wytheville Community College
High School Diploma -
Rural Retreat High School
Similar Profiles
HANNAH DALMOLINHANNAH DALMOLIN
Financial Services Assistant at Farm BureauFinancial Services Assistant at Farm Bureau
Ashley CalhounAshley Calhoun
Customer Service Representative at Farm BureauCustomer Service Representative at Farm Bureau
Crystal ColeCrystal Cole
Receptionist at Farm BureauReceptionist at Farm Bureau