Proficient in customer service utilizing interpersonal, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Patient Care Coordinator
Allurant Medical Spa
01.2020 - 11.2022
Educating patients on treatments by making personalized recommendations
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Processed medication refill requests
Responsible for front office duties
Performed patient assessments
Performed clinical skills under physician supervision
Hostess
Trust restaurant group
05.2018 - 03.2020
Greets customers as they enter a restaurant
Takes their reservation or puts them on a waiting list
Gives them menus and shows them to their seat
Handles phone calls and customer queries about the restaurant and menu, and assist various restaurant staff when necessary
Pours water and brings drinks to customers tables
Delivering food orders from the kitchen to customers’ tables rapidly and accurately.
Event Coordinator/Administrative Assistant
Killer Shrimp LLC.
05.2016 - 01.2018
Performed event coordination for larger parties and gatherings.
Managed administrative logistics of events planning, event booking, and event promotions.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Documented and distributed meeting notes to identify, analyze, and improve workflows.
Education
Diploma - Medical Assistant
Concorde Career
San Diego, CA
Skills
Customer Service and Assistance
Complex Product Knowledge
Administrative Support
Inventory Records
Merchandise Sales
BLS certification for the Healthcare Provider by the American Heart Association (AHA)
Medical Spa Manager/Licensed Medical Aesthetician at InShape Medical Spa/ Immediate Medical CareMedical Spa Manager/Licensed Medical Aesthetician at InShape Medical Spa/ Immediate Medical Care