Yahaira Lizama
Pico Rivera,CA
Summary
Highly motivated and committed Medical Assistant/Coordinator with proven history of superior performance at individual, team and organizational levels with 12 years of experience. Multitasks and prioritizes workloads with little or no supervision. Detail oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant/Patient Care Coordinator
Welcome Health
10.2022 - Current
- Assisted Physicians with in home and office visits.
- Supported multiple providers in clinic and remotely.
- Discussed patient care with Physicians and care team over daily huddles.
- Triaged patients via phone.
- Assisted patients/caregivers with making appointments with with providers and specialists.
- Observed home and care with family and implemented quality patient care techniques to align with safety, health and organizational regulations.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Implemented care and efficiency improvements to support and enhance office operations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
- Interviewed MA and LVN candidates to fill certain roles.
- Developed onboarding processes for new hires
- Oriented and trained new MAs and LVNs on proper procedures and policies.
- Assisted with site audits.
- Submitted prior authorizations and tier exceptions for medications not covered or not in formulary.
- Submitted Authorizations through IPA portal
- Delivered support to medical staff in completion of patient paperwork.
- Verified patient insurance eligibility and entered patient information into system.
Medical Assistant/ Referral Coordinator
PIH Downey- Dr. Mark J. Buchfuhrer
06.2012 - 10.2021
- Primary Care/ Geriatric Care
- Pulmonary and Sleep Disorder Specialist
- Assisted with scheduling procedures such as bronchoscopies, pulmonary testing (PFTs) and Sleep studies.
- Insurance and facility-Authorization and referrals.
- Front and Back office experience.
- RLS consultations and follow ups at Downey and Stanford locations.
- Set up patients with DME companies for supplies and prescribed equipment.
- Prior Authorization Process (for non formulary medications)
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
HR/ Department Managere
Walmart
08.2005 - 01.2012
Education
EMT-Emergency Services
Downey Adult School
Downey, CA09.2020
Medical Assisting
Everest College - City of Industry
City Of Industry, CA06.2012
Child Development
Rio Hondo College
Whittier, CA03.2003
Skills
- Procedure Assistance
- Medical Billing and Coding
- Patient-focused care
- Medical office administration
- EMR System (Eclinical works, Athena & Epic)
- Goal Driven
- Call Answering and Assistance
- Self Efficient
- Delegation and Motivation
- Multitasking Abilities
- Team Player
- Dependable and Reliable
Certification
- CMA - Certified Medical Assistant
- EMT
- First Aid/CPR
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Patient Care Coordinator
Welcome Health
10.2022 - Current
Medical Assistant/ Referral Coordinator
PIH Downey- Dr. Mark J. Buchfuhrer
06.2012 - 10.2021
HR/ Department Managere
Walmart
08.2005 - 01.2012
EMT-Emergency Services
Downey Adult School
Medical Assisting
Everest College - City of Industry
Child Development
Rio Hondo College
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