Kelly Wright
Long Beach,NY
Summary
Experienced server and manager with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
18
18
years of professional experience
Work History
Server
Fishermans Catch
Point Lookout, NY
06.2016 - 08.2021
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Server
Buteras
Massapequa Park, NY
03.2014 - 07.2018
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Presented menus and answered questions regarding items.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Server
Pomoorino
Seaford, NY
03.2003 - 05.2014
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Recruited and trained new employees to meet job requirements.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Bachelor of Science - Business Management
Adelphi University
Garden City, NY05-2004
Skills
- Financial Management
- Marketing
- Staff Development
- Guest Engagement
- Liquor, Wine, and Food Service
Timeline
Server
Fishermans Catch
06.2016 - 08.2021
Server
Buteras
03.2014 - 07.2018
Server
Pomoorino
03.2003 - 05.2014
Bachelor of Science - Business Management
Adelphi University