Natasha Cunha

• Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
• Resolved customer complaints efficiently, demonstrating strong problem-solving skills to maintain positive dining experiences.
• Cultivated warm relationships with regular customers.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Collaborated with kitchen staff to streamline order processes, minimizing wait times during peak hours.
• Trained new staff on menu knowledge, service techniques, and operational procedures to improve team performance.

• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Took orders from customers accurately and in a timely manner.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Ensured food met safety and quality standards prior to customer service. before serving it to customers.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Monitored dining room for cleanliness and proper set-up at all times.
• Coordinated with restaurant staff to streamline operations and improve overall dining experience.

• Greet guests and present specials for the day / evening
• Provide quick and efficient service while consolidating steps
• Able to handle large sections / multiple tables at once
• Handle payments, both cash and credit
• Pre-bussed, stocked, and cleaned designated section while completing additional side work tasks
• Maintaining a clean and sterile environment as per the CDC guidelines

Graduated with a Bachelor's of Fine Arts in Studio Art with a concentration in photography.