Kelly Zelaya
Show Low,AZ
Summary
Proven track record in customer service excellence and cash handling, demonstrated at The Spaghetti Shack. Leveraged strong organizational abilities and work ethic to enhance customer satisfaction and streamline operations. Known for reliability and effective communication, consistently fostering teamwork and maintaining high accuracy in transactions.
Overview
3
3
years of professional experience
Work History
Cashier
The Spaghetti Shack
10.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Waitress
Mountain Thai
05.2023 - 09.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Cashier
Poke Delight
10.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Eleanor Roosevelt
Eastvale, CA06.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Organizational abilities
- Staff Training
- Honest and Dependable
- Greeting customers
Timeline
Cashier
The Spaghetti Shack
10.2023 - Current
Waitress
Mountain Thai
05.2023 - 09.2023
Cashier
Poke Delight
10.2021 - 05.2022
High School Diploma -
Eleanor Roosevelt
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