Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Kelly Lynn Rigiel

Southgate,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

11
11
years of professional experience

Work History

Delivery Driver

Amazon Flex
05.2016 - 01.2017
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Verified accuracy of all deliveries against order forms.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Bartender

Field House Baltimore
10.2011 - 06.2012
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.

Server

Buffalo Wild Wings
06.2010 - 10.2011
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Call Center Representative

Joseph A Bank
02.2008 - 12.2010
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Cashier

Sears
02.2006 - 02.2008
  • Used POS system to enter orders, process payments and issue receipts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Diploma -

North Carroll High School
Hampstead, Maryland

Degree in Progress -

Carroll Community College
Westminster, Maryland

Skills

  • Inbound Call Management
  • Call Center Operations
  • Customer Data Confidentiality
  • Professional telephone demeanor
  • Payment Processing
  • Problem-solving skills

References

  • Sapphire Knefel, Manager at Buffalo Wild Wings, (301)331-8411
  • Michael Ciampaglia, Neighbor, (410)303-9383
  • Alyssa Masilek, Co-worker at Buffalo Wild Wings, (443)834-6771
  • Shannon McCartney, Co-worker at Sears, (443)841-2781

Volunteer Experience

  • Girl Scout Leader
  • PTO Board Member at Grogan Elementary School

Timeline

Delivery Driver

Amazon Flex
05.2016 - 01.2017

Bartender

Field House Baltimore
10.2011 - 06.2012

Server

Buffalo Wild Wings
06.2010 - 10.2011

Call Center Representative

Joseph A Bank
02.2008 - 12.2010

Cashier

Sears
02.2006 - 02.2008

Diploma -

North Carroll High School

Degree in Progress -

Carroll Community College

Similar Profiles

CREATE PROFILE
Kelly Lynn Rigiel