KELLYN HERNANDEZ

• Customer service for new work orders sent from HOA, insurance and self paying customers for water damages, mold remediation and asbestos abatements.
• Email/phone communication between property managers, adjusters, environmental companies and customers to get project approvals.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.

Develop story ideas and angles for articles. Interview sources and conduct research to support stories. Edit and proofread content for accuracy and clarity.

• Developed stories by researching facts and tracking down sources.

• Front desk of the undergraduate Academic Advising office.
• Help students check-in their appointment with advisors, filed registration forms, withdraw forms, add/drop forms etc
• I created content for the department events/ scheduled the posts on the university's MY CUI app.