KELSIE WALTERS
Coleman
Summary
A legal professional with robust experience in providing administrative and research support in legal settings. Known for a reliable and adaptable work ethic, ensuring seamless team collaboration and consistent results. Skilled in legal research, document management, and maintaining client confidentiality.
Overview
7
7
years of professional experience
Work History
Order Representative
KNIGHT FACILITIES MANAGEMENT, DOW CHEMICAL CO
2025.09 - 2026.02
- Fulfill orders for DOW corporate site, GDC, BBC, and SSC.
- Supports customers and employees to ensure quality and efficient cleaning.
- Answers phone calls to aid in quality care for employees and customers.
- Managed daily operations to ensure compliance with safety and quality standards.
- Coordinated facility maintenance schedules, optimizing resource allocation and minimizing downtime.
Service Coordinator/Customer Service/Systems Management
MEIJER, MIDLAND, MI
2024.04 - 2025.09
- In charge of cashiers, cart-pushers, and the customer service desk, working as a coordinator to ensure the floor is running properly.
- Experience as a customer service representative at the customer service desk, processing refunds, exchanges, and inventory control.
- Created and assisted with schedule changes, inventory filing, re-print of customer receipts, and reporting to asset-control to investigate missing or stolen items.
- Entered stocking and inventory control, changed prices to reflect current deals, logged data, and recorded inventory.
LOGISTICS TECHNICIAN
DOW CHEMICAL
2021.06 - 2023.10
- Manage the transportation of product samples from production areas to labs, while verifying the correct sample is pulled and updating the progress of movement in Lighthammer - Track Service Moves
- Complete shift hand-offs and communication across the Service Team
- Working with SAP (LightHammer), OPD, and WebEDMS to view, dispatch, and complete all car 5 sample moves.
- Warehouse experience, moving product on a Forktruck and into different bays for transportation.
GATE OFFICER
STT SECURITY SERVICES
2020.03 - 2021.01
- Responsible for approval of plant entry and exit including security inspections, COVID protocols and proper badging.
- Managed coverage for scheduling discrepancies at South Gate.
- Monitored compliance of Dow’s safety protocols for all gate locations
- Provided training to new and current employees following Dow’s guidelines.
CLICKLIST
KROGER
2019.02 - 2020.02
- Responsible for working in compliance with customer purchases and complaints.
- Responsible for selecting quality produce and products to assure complete customer satisfaction.
- Provided training for new employees regarding customer service, hands-on training, and accurate picking and loading.
Education
BACHELOR’S DEGREE (PENDING 2026) - Social and Criminal Justice, Public Law
CENTRAL MICHIGAN UNIVERSITY
04.2026
HIGH SCHOOL DIPLOMA - undefined
COLEMAN JR/SR HIGH SCHOOL
Coleman01.2018
Skills
- Advanced Microsoft Applications Skills/Computer Skills
- Effective interpersonal communication skills (active listening, problem solving, communication, and decision making)
- Experience with SAP, LIMS, OPD, and Sample Manager
- Inventory and order processing
- Customer Service
- Leadership
- Sales support
- Order management
- Supply chain
- ERP systems experience
Section name
General Business
Timeline
Order Representative
KNIGHT FACILITIES MANAGEMENT, DOW CHEMICAL CO
2025.09 - 2026.02
Service Coordinator/Customer Service/Systems Management
MEIJER, MIDLAND, MI
2024.04 - 2025.09
LOGISTICS TECHNICIAN
DOW CHEMICAL
2021.06 - 2023.10
GATE OFFICER
STT SECURITY SERVICES
2020.03 - 2021.01
CLICKLIST
KROGER
2019.02 - 2020.02
HIGH SCHOOL DIPLOMA - undefined
COLEMAN JR/SR HIGH SCHOOL
BACHELOR’S DEGREE (PENDING 2026) - Social and Criminal Justice, Public Law
CENTRAL MICHIGAN UNIVERSITY