Kelsea Mack
Colorado Springs,CO
Summary
Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.
Overview
2
2
years of professional experience
Work History
Host
Omeletes Etc
05.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
Widefield High School
Colorado Springs, COSkills
- Telephone reception
- Server Support
- Reservations Management
- Reservations
- Seating arrangements
- Team Collaboration
- Event Planning
- Dining room management
- Customer Service
Timeline
Host
Omeletes Etc
05.2022 - Current
Widefield High School
Similar Profiles
Courtney DukekCourtney Dukek
Registered Nurse at UCHealth University of Colorado HospitalRegistered Nurse at UCHealth University of Colorado Hospital
Lyrick UnverteloLyrick Unvertelo
Contact Center Representative at Climb Credit UnionContact Center Representative at Climb Credit Union
RACHAEL SMITHRACHAEL SMITH
Regional Development Manager at ClearChoice Dental Implant CentersRegional Development Manager at ClearChoice Dental Implant Centers
Maranda HerrinMaranda Herrin
CNA at Private CareCNA at Private Care
Brian PigottBrian Pigott
Host at Tree Guys Pizza PubHost at Tree Guys Pizza Pub