Kelsea Swords
Lakewood Ranch,FL
Summary
Dedicated Behavioral Health Professional with expertise in crisis triage, intake coordination, and interdisciplinary collaboration. Skilled in taking lead in high-acuity settings, ensuring safe admissions for individuals in crisis. Strong background in mentoring, optimizing workflows, and enhancing continuity of care. Ready to advance into a leadership role focused on team development and quality assurance.
Overview
9
9
years of professional experience
Work History
Case Manger
Centerstone Behavioral Health
Bradenton, FL
05.2025 - Current
- Conduct comprehensive behavioral health assessments for individuals in crisis, including SI/HI presentations
- Coordinate admissions, referrals, and transfers while ensuring continuity of care
- Act as liaison and communicate collaboratively with local law enforcement, nurses, providers, and community partners to support patient outcomes
- Complete all required agency trainings to maintain 100% compliance as well as timely and accurate documentation.
Behavioral Health Care Coordinator II
Cincinnati Children's Hospital
Cincinnati, Ohio
08.2024 - 04.2025
- Managed complex cases for children and families with behavioral and medical health needs, ensuring comprehensive support and coordination of services
- Coordinated care across multidisciplinary teams to support treatment planning and outcomes
- Facilitated placements, including residential treatment, by securing funding and resources
- Supported families through crisis situations and system navigation
- Strengthened communication between providers, agencies, and families, enhancing collaboration to better meet client needs
Assistant Safe Babies Coordinator
Juvenile Court
Portsmouth, Ohio
01.2022 - 08.2024
- Engaged families in services, ensuring their voice and participation in care planning
- Developed and nurtured partnerships with community agencies and stakeholders to strengthen resource networks
- Coordinated program operations and led continuous quality improvement initiatives to enhance service delivery
- Contributed to program development and streamlined workflows through collaborative team efforts
- Worked both independently and collaboratively in hybrid environments
Case Manager
PATH Behavioral Healthcare
Portsmouth, Ohio
12.2021 - 10.2023
- Responded to crisis situations, implementing immediate solutions to stabilize clients and promote safety
- Coordinated care among therapists, nurses, and external providers to enhance client treatment plans
- Managed diverse caseload of clients with mental health diagnoses, ensuring tailored support and resources
- Provided both in-person and telehealth support
Direct Service Provider
The Counseling Center
Portsmouth, Ohio
04.2017 - 12.2021
- Led group therapy and individual sessions to support client mental health
- Monitored client progress and collaborated with care teams for effective treatment
- Coordinated appropriate services for clients to enhance overall care
Education
Deaf Studies Certificate - American Sign Language
Shawnee State University
Portsmouth, OH12-2023
Bachelor of Science - Psychology/Sociology
Shawnee State University
United States of America08-2021
Associate of Science - Criminal Justice
University of Cincinnati
United States of America12-2016
Basic Life Support -
American Heart Association
Skills
- Care coordination
- Crisis intervention
- Documentation proficiency
- Effective Communication
- Team collaboration
- Problem solving
- Time management
- Microsoft applications
Timeline
Case Manger
Centerstone Behavioral Health
05.2025 - Current
Behavioral Health Care Coordinator II
Cincinnati Children's Hospital
08.2024 - 04.2025
Assistant Safe Babies Coordinator
Juvenile Court
01.2022 - 08.2024
Case Manager
PATH Behavioral Healthcare
12.2021 - 10.2023
Direct Service Provider
The Counseling Center
04.2017 - 12.2021
Deaf Studies Certificate - American Sign Language
Shawnee State University
Bachelor of Science - Psychology/Sociology
Shawnee State University
Associate of Science - Criminal Justice
University of Cincinnati
Basic Life Support -
American Heart Association