Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelsey Axelson

Isanti,MN

Summary

Resourceful and experienced worker offering expertise in customer service and detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Data Entry

Blaine Lock & Safe
01.2022 - Current
  • Corrected data entry errors to prevent later issues such as duplication.
  • Completed data entry of tax liens, civil judgments, evictions, and small claims information each day.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Office Assistant

Blaine Lock & Safe
08.2022 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Interacted with customers by phone, email, or in-person to provide information.

Order Writer

Whole Food Market
08.2020 - 04.2022
  • Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
  • Provided training and support for new hires
  • Developed strong relationships with receiving clerks and team members, fostering open communication lines for expedited issue resolution and streamlined order processing.
  • Served as a subject matter expert on all aspects of the ordering process, aiding colleagues when they encountered challenges or required assistance.
  • Demonstrated exceptional problem-solving skills to resolve complex or unique store requests, ensuring team supervisor satisfaction.
  • Contributed to company growth by identifying opportunities for cross-selling additional products during the order writing process.
  • Consistently met or exceeded performance metrics by prioritizing tasks effectively and staying organized in a fast-paced environment.
  • Utilized available resources such as historical data analysis to identify potential bottlenecks affecting delivery times, suggesting revisions to optimize the process.

Cake Decorator and Baker

Whole Food Market
05.2019 - 08.2020
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
  • Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
  • Precisely arranged display cases throughout workday to highlight finished products.

Assistant Kitchen Manager

Chanticlear Pizza
04.2014 - 04.2019
  • Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
  • Checked and tested foods to verify quality and temperature.
  • Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
  • Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.

Education

Associate of Science - Computer Science And Programming

Anoka-Ramsey Community College
Cambridge
05.2027

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Professional and mature
  • Strong Problem Solver
  • Product and service knowledge
  • Food Safety
  • Cleanliness standards
  • Product presentation

Timeline

Office Assistant

Blaine Lock & Safe
08.2022 - Current

Data Entry

Blaine Lock & Safe
01.2022 - Current

Order Writer

Whole Food Market
08.2020 - 04.2022

Cake Decorator and Baker

Whole Food Market
05.2019 - 08.2020

Assistant Kitchen Manager

Chanticlear Pizza
04.2014 - 04.2019

Associate of Science - Computer Science And Programming

Anoka-Ramsey Community College

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Kelsey Axelson