Kelsey Axelson
Isanti,MN
Summary
Resourceful and experienced worker offering expertise in customer service and detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Data Entry
Blaine Lock & Safe
Blaine, MN
01.2022 - Current
- Corrected data entry errors to prevent later issues such as duplication.
- Completed data entry of tax liens, civil judgments, evictions, and small claims information each day.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Office Assistant
Blaine Lock & Safe
Blaine, MN
08.2022 - Current
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Interacted with customers by phone, email, or in-person to provide information.
Order Writer
Whole Food Market
Maple Grove, MN
08.2020 - 04.2022
- Achieved a high level of customer satisfaction, addressing concerns promptly and providing comprehensive resolutions.
- Provided training and support for new hires
- Developed strong relationships with receiving clerks and team members, fostering open communication lines for expedited issue resolution and streamlined order processing.
- Served as a subject matter expert on all aspects of the ordering process, aiding colleagues when they encountered challenges or required assistance.
- Demonstrated exceptional problem-solving skills to resolve complex or unique store requests, ensuring team supervisor satisfaction.
- Contributed to company growth by identifying opportunities for cross-selling additional products during the order writing process.
- Consistently met or exceeded performance metrics by prioritizing tasks effectively and staying organized in a fast-paced environment.
- Utilized available resources such as historical data analysis to identify potential bottlenecks affecting delivery times, suggesting revisions to optimize the process.
Cake Decorator and Baker
Whole Food Market
Woodbury, MN
05.2019 - 08.2020
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
- Achieved consistent results in producing intricate designs under tight deadlines, showcasing strong time management skills.
- Precisely arranged display cases throughout workday to highlight finished products.
Assistant Kitchen Manager
Chanticlear Pizza
Ham Lake, MN
04.2014 - 04.2019
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
Education
Associate of Science - Computer Science And Programming
Anoka-Ramsey Community College
Cambridge05.2027
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- Professional and mature
- Strong Problem Solver
- Product and service knowledge
- Food Safety
- Cleanliness standards
- Product presentation
Timeline
Office Assistant
Blaine Lock & Safe
08.2022 - Current
Data Entry
Blaine Lock & Safe
01.2022 - Current
Order Writer
Whole Food Market
08.2020 - 04.2022
Cake Decorator and Baker
Whole Food Market
05.2019 - 08.2020
Assistant Kitchen Manager
Chanticlear Pizza
04.2014 - 04.2019
Associate of Science - Computer Science And Programming
Anoka-Ramsey Community College