Proven Loss Prevention Manager at Dick's Sporting Goods, Inc, adept in asset protection and effective communication. Championed initiatives reducing inventory shrinkage and enhanced team collaboration through comprehensive training. Leveraged CCTV monitoring and internal auditing skills, significantly improving security measures and fostering strong law enforcement partnerships. Achievements include leading a successful region-wide training on DSGIQ and implementing research-driven strategies.
Overview
2
2
years of professional experience
Work History
Loss Prevention Manager
Dick's Sporting Goods, Inc
09.2022 - Current
Collaborated with store management to create effective action plans for addressing identified vulnerabilities.
Spearheaded internal investigations when necessary, preserving the integrity of the organization and protecting its assets from potential harm.
Led a team of loss prevention associates, providing guidance and support in their daily tasks and responsibilities.
Increased customer satisfaction by promptly addressing concerns related to theft or security breaches within the shopping environment.
Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
Monitored CCTV footage across the District to build internal and external investigations cases.
Led a region wide training on how to operate Dick's Sporting Goods new reporting system, DSGIQ.
Loss Prevention Intern
Dick's Sporting Goods, Inc
05.2022 - 08.2022
Researched loss prevention strategies, using surveys and focus groups to minimize financial loss.
Presented research to loss
prevention executives, with findings implemented over the course of the next two years.
Audited district stores to ensure policies were in place to deter theft.
Used digital forensics to investigate financial discrepancies related to organized retail crime.
Education
Bachelor of Science - Criminal Justice
California University of Pennsylvania
California, PA
05.2022
Skills
Workplace Safety
Loss prevention expertise
Internal Interviewing
Time Management
Team Collaboration
Effective Communication
Active Listening
Asset Protection
CCTV Monitoring
Compliance Monitoring
Internal Auditing
Incident Reporting
Accomplishments
Achieved Loss Prevention Certification through the Loss Prevention Foundation.