Kelsey Cazee
Clarksville,TN
Summary
Detail-oriented Receptionist experienced in front desk operations, including customer inquiries and appointment scheduling. Strong communicator with a focus on fostering positive interactions and improving office processes. Enhanced workplace atmosphere while managing multiple tasks to support workflow and client satisfaction.
Overview
10
10
years of professional experience
Work History
Patient Care Coordinator
All Smiles Family Dentistry
Clarksville, TN
07.2024 - Current
- Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Assisted patients with insurance verification and financial arrangements smoothly.
- Organized patient records and maintained confidentiality in compliance with regulations.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
Childcare Provider
Little Memories Childcare - Self Employed
Indianapolis, Indiana
08.2016 - 01.2024
- Developed individualized care plans tailored to each child's unique needs and preferences.
- Established positive relationships with parents through regular communication and feedback.
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
- Organized family events and workshops to promote community engagement and support.
Education
Noblesville High School
Noblesville, INSkills
- Customer service
- Administrative support
- Attention to detail
- Time management
References
References available upon request.
Timeline
Patient Care Coordinator
All Smiles Family Dentistry
07.2024 - Current
Childcare Provider
Little Memories Childcare - Self Employed
08.2016 - 01.2024
Noblesville High School